Terms of Use
Last Updated: October 20, 2026
Welcome to Dogwood & Moss Candle Cooperative. By accessing or using our website, you agree to these Terms of Use. Please read them carefully before browsing our website or placing an order.
If you do not agree to these terms, please do not use our website.
1. About Our Business
Dogwood & Moss is a small candle business offering candles and related products through our website.
Throughout these Terms of Use, the words “we,” “us,” and “our” refer to Dogwood & Moss. The words “you” and “your” refer to anyone who visits our website or purchases our products.
2. Eligibility
By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law.
If you make a purchase on behalf of another person or organization, you confirm that you have the authority to do so.
3. Products and Descriptions
We make reasonable efforts to display accurate product descriptions, photographs, colors, scents, sizes, and other details.
Because our candles may be handmade or handcrafted, slight variations in appearance, color, texture, or finish may occur. These natural variations are part of the character of handcrafted products and are not necessarily defects.
Product photographs and descriptions are provided for illustrative purposes. Actual products may vary slightly from the images displayed on your screen.
We reserve the right to update product descriptions, discontinue products, or modify product offerings at any time, subject to applicable law and any obligations arising from existing orders.
4. Pricing and Payment
All prices are displayed in USD unless otherwise stated.
Prices, promotions, and product availability may change without notice. Any changes will not affect an order that has already been accepted, except where permitted or required by law.
Payment must be completed through the payment methods offered at checkout.
You agree to provide accurate billing and payment information when placing an order.
We reserve the right to cancel or refuse an order where permitted by law, including when there is a pricing error, suspected fraudulent activity, or an issue affecting product availability. If payment has already been collected for a canceled order, we will issue an appropriate refund.
5. Orders and Shipping
Orders are subject to acceptance and product availability.
Processing times, shipping methods, delivery estimates, and applicable shipping charges are described in our Shipping & Returns Policy.
Delivery estimates are not guarantees. We are not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.
6. Candle Safety
Candles involve an open flame and must be used responsibly.
By purchasing our products, you acknowledge that candles present potential fire, burn, and property-damage risks when improperly handled.
Always follow the candle’s safety label and any accompanying instructions. General candle safety practices include:
Never leave a burning candle unattended.
Keep candles away from children, pets, drafts, and flammable materials.
Place candles on a stable, heat-resistant surface.
Keep the wax pool free of matches, wick trimmings, and other debris.
Stop using a candle when the remaining wax reaches the level specified by its safety instructions.
Keep candles away from anything that could catch fire.
Our candles are intended for their stated purpose and should not be used in ways contrary to their labels or safety instructions.
Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by law.
7. Intellectual Property
All website content, including product photographs, written descriptions, logos, designs, graphics, and branding, belongs to Dogwood & Moss Candle Cooperative LLC or is used with permission, unless otherwise stated.
You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission, except as permitted by applicable law.
8. Prohibited Uses
You agree not to use our website:
For any unlawful purpose.
To submit false, misleading, or fraudulent information.
To interfere with website security or functionality.
To attempt unauthorized access to our systems or other users’ information.
To copy, misuse, or infringe upon our intellectual property.
To engage in activity that disrupts our business or violates the rights of others.
To harass, doxx or otherwise antagonize seller, business and employees.
We reserve the right to restrict access to our website when reasonably necessary and permitted by law.
9. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, website hosting, or other business functions.
We are not responsible for third-party websites or services that we do not control. Your use of those services may be subject to their own terms and privacy policies.
10. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee uninterrupted website access or that every website feature will always be error-free.
Nothing in these Terms of Use excludes any consumer rights, warranties, or liabilities that cannot legally be excluded or limited.
To the extent permitted by law, [Your Business Name] will not be liable for indirect or consequential losses arising from the use of our website or products. This provision does not limit liability for matters that cannot lawfully be limited.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
12. Changes to These Terms
We may update these Terms of Use from time to time. Any revisions will be posted on this page with an updated effective or revision date.
Your continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by law.
13. Governing Law
These Terms of Use are governed by the laws of [Your State and Country], without regard to conflict-of-law principles, except where applicable law provides otherwise.
Any disputes will be handled in accordance with applicable law.
14. Contact Information
If you have questions about these Terms of Use, please contact us:
Dogwood & Moss Candle Cooperative LLC
Email: dogwoodandmossllc@gmail.com